+1-855-211-0932 (ID:287497)
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Customer Support


Context Help

If you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A pop-up menu will show up. It offers in-depth info about all the operations that you can perform on that particular page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive range of educational video clips describing how to work with our Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you are looking for, have a glance at our extensive FAQ section, which includes questions asked by real individuals and offers real solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's in order to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can get in touch with our great team of support engineers available 24-7 and ready to help you with any issue. Each support ticket you open will be answered in less than sixty minutes (the average support ticket response time being approximately twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287497

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com