Fixing Email Error 550 – Relay Not Permitted
Fixing Email Error 550 - Relay Not Permitted
When sending an email, you might encounter the error message "550 - Relay not permitted." This typically indicates that the email server is rejecting your outgoing message due to authentication issues. This guide provides detailed instructions on how to enable SMTP authentication across various email clients.
Understanding the 550 Error
This error usually occurs when the outgoing mail server requires authentication, which many email clients do not enable by default. By following the steps outlined below, you can easily configure your email settings and eliminate this error.
How to Enable SMTP Authentication
Microsoft Outlook Express on Windows
- Launch Outlook Express.
- Under "Tools," select "Accounts."
- Select your account name and click "Properties."
- Click the "Servers" tab.
- Check the "My Server Requires Authentication" checkbox.
- Ensure "Use same settings as my Incoming Mail Server" is selected.
- Click "OK" twice and then close the window.
Microsoft Outlook 2002 on Windows
- Launch Outlook.
- Select "Tools" > "E-mail Accounts."
- Select "View or change email accounts."
- Click "More settings."
- Select the "Outgoing Server" tab.
- Check "My outgoing server (SMTP) requires authentication."
- Ensure "Use same settings as my Incoming Mail Server" is selected.
- Click "OK," then "Next," and finally "Finish."
Mozilla Thunderbird on Windows
- Launch your mail client.
- Under "Tools," select "Account Settings."
- Scroll down and select "Outgoing Server (SMTP)."
- Select your outgoing server and click "Edit."
- Enable "Username and password." Enter your full mailbox name and password.
- Click "OK."
Netscape Mail on Windows and Macintosh
- Launch your Netscape mail client.
- Under "Edit," select "Mail and Newsgroups Account Settings."
- Select "Outgoing Server" and check "Use name and Password."
- Enter your email address as your username and click "OK."
Other Email Clients
For other email clients, find the email account preferences window and locate the SMTP settings. Check if the SMTP server requires authentication and enter your email address and password as needed.
Conclusion
By following these steps, you should be able to resolve the "550 - Relay not permitted" error and successfully send emails from your client. Ensure you save any changes you make to your email settings. If you continue to experience issues, consider reaching out to your email service provider for further assistance.
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