How to Get a Refund for Web Hosting Plan
Sales & Billing Help Center
How to Get a Refund for Your Web Hosting Plan
We understand that sometimes things don’t work out as planned, which is why we offer a 30-day money-back guarantee for all shared hosting plans. If you meet the eligibility requirements, you can request a refund within this period.
How to Request a Refund
To request a refund, please open a support ticket by clicking the button below or by navigating to:
- Help Center → My Tickets → Open Support Ticket
Our team will review your request and issue the refund within one hour of confirmation.
Open Support TicketNon-Refundable Items
While hosting plan refunds are available, domain names are non-refundable. If you purchased a domain name at a promotional price, we will deduct the domain fee and refund the remaining balance.
Please note: All hosting plan renewals are non-refundable.
Tags: 30-day money-back guarantee, billing issues, hosting plan refund, hosting support, non-refundable domains, refund policy, web hosting refund