How to Properly Configure Your Contact Form
How to Properly Configure Your Contact Form
Effective solutions to ensure email delivery from your website's contact form.
Overview
If your PHP-based contact form is not sending emails, this guide provides troubleshooting steps and configuration tips to resolve common issues. To function correctly, at least one email account associated with the contact form (sender or recipient) must be hosted within the Email Manager of your control panel.
Basic Configuration Requirements
- Verify Email Account Hosting: The email account of either the sender or the recipient must be hosted in the Email Manager section of your Control Panel.
- Test PHP Email Functionality: Test your email sending capabilities with a simple PHP script.
Testing with a PHP Script
Use this script to check if your server can send emails:
<?php
$from = 'From: TestSender';
$to = '[email protected]';
$subject = 'Test Email';
$body = 'This is a test email.';
if (mail($to, $subject, $body, $from)) {
echo 'Mail Sent Successfully';
} else {
echo 'Mail Failed to Send';
}
?>
Replace [email protected] with an actual email address hosted in the Email Manager. If the script fails, please contact support for assistance.
Configuring Popular Platforms
Here are specific configuration steps for popular web applications to ensure successful email delivery:
Joomla
- Log into the admin panel and go to Global Configuration.
- Select the Server tab and navigate to Mail Settings.
- Ensure the Mail From address is one of your hosted email accounts.
WordPress
- Log into the admin dashboard and go to Settings.
- Ensure the Email Address field is an email account hosted within the Email Manager.
Moodle
- Log in as admin and go to Site Administration > Server > Email.
- Set the No-reply Address and Support Email fields to hosted email accounts.
phpBB3
- Log in to the Admin Control Panel and go to General > Client Communication > Email Settings.
- Set both Contact Email Address and Return Email Address to hosted accounts.
Additional Tips for Using Sendmail
If your script uses Sendmail to send emails, verify the Sendmail path:
Sendmail Path: /usr/sbin/sendmail
Conclusion
Following these configuration guidelines will help ensure that your contact form can reliably send emails from your website. If issues persist, consider reaching out to our support team for further assistance.
Tags: contact form not working, email configuration, Joomla email settings, Moodle email configuration, PHP contact form, PHP mail function, phpBB3 email setup, troubleshooting contact form, WordPress contact form