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HomeArticlesI Cannot Delete a File/Folder in My Account. How Do I Solve This? | Files & FTP

I Cannot Delete a File/Folder in My Account. How Do I Solve This? | Files & FTP

I Cannot Delete a File/Folder in My Account. How Do I Solve This? | Files & FTP

I Cannot Delete a File/Folder in My Account. How Do I Solve This?

Category: Files & FTP

Understanding the Deletion Issue

If you encounter an error when attempting to delete a file or folder, it could be due to permission settings that restrict deletion. This issue may arise either with files or folders.

When dealing with folders, the issue may not lie with the folder itself, but rather with a file or sub-folder inside that has restricted permissions.

How to Resolve File/Folder Deletion Issues

  • Identify the file or folder causing the issue and check its permissions.
  • For files, set permissions to 755 to allow deletion.
  • If it’s a folder, ensure that permissions are updated for all files and sub-folders within it.

Once the correct permissions are set, you can delete the file or folder using the File Manager (under Files > File Manager) or via FTP.

Changing File or Folder Permissions

If you are unsure how to change permissions, refer to this guide for assistance: How to Change File or Folder Permissions.



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